Global IT Service Desk Leader
Job in
Framingham, Middlesex County, Massachusetts, 01704, USA
Listed on 2026-06-12
Listing for:
Applause
Full Time
position Listed on 2026-06-12
Job specializations:
-
IT/Tech
IT Project Manager, Systems Administrator, IT Support, HelpDesk/Support
Job Description & How to Apply Below
Applause is looking for a Service Desk Manager to lead their global Service Desk team. This hybrid role requires 5+ years in IT, with a strong focus on service delivery and team leadership.
The successful candidate will manage a geographically diverse team, oversee IT support operations, and participate in strategic IT projects. The role also includes mentoring team members and ensuring high service levels. The salary range for this position is $90,000 - $100,000.
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