Business Analyst - Senior

Business Analyst - Senior

This position will be working on our Workforce Management solution within the Back of Stores domain. We are migrating our WFM platform from WFC to PRO and have a delivery date of March 2027. (Multi-year program).

In this role, the ideal candidate will:

• Have experience with the UKG WFM platforms (WFC & PRO) (required)
• Understand / have practiced the Agile delivery Methodology
• Used JIRA and Confluence to document stories, features / requirements (required)
• Have great written and oral communication skills
• Be comfortable working in a grey and fast paced environment

Additional information:

• Analyzes complex cross functional business processes and defines integrated requirements.
• Facilitates the design of integrated solutions (process, technical & organizational).
• Ensures the end to end solution is proven to deliver the required business results.
• Drives adoption of the designed processes and solution use with stakeholders.
• Communicates with business SMEs to ensure expectations are kept in line with project status.
• Drives the definition, testing, training, and implementation of functional requirements.
• Upon implementation, drives & supports the knowledge transfer to Global Production Support.
• Develop, monitor and track plans to create the BA deliverables on an assigned project.
• Creates/revises/executes the following deliverables using industry standard techniques as applicable, including but not limited to:
• Process Maps
• Data Flow Diagrams
• Requirements Specifications
• Functional Design & configuration
• Use Case Scenarios
• Acceptance Testing
• Coordinate user activities during the project life cycle, develop, execute and validate user acceptance test plans and implementation support.
• Maintains focus on process analysis with an understanding of technical problems and solutions and the relationship to the business environment
• Business process mapping
• Functional and technical gap analysis
• Analyzes overall project considerations and builds the business rationale to provide an ROI and a concrete solution recommendation
• Facilitate gathering of functional requirements
• Supports Testing requirements (if applicable)
• Also required:
• Project management experience (but we are not looking for Project Managers)
• Bachelor’s degree in Computer Science, IT or equivalent work experience.