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Store Operations Specialist - Junior
Job in
Framingham, Middlesex County, Massachusetts, 01701, USA
Listed on 2026-07-21
Listing for:
LanceSoft Inc
Full Time
position Listed on 2026-07-21
Job specializations:
-
IT/Tech
Data Analyst
Job Description & How to Apply Below
Job details:
Job Title:
Store Operations Specialist
Pay rate: $30.00 -$32.71/Hr (with all inclusive)
Location:
Framingham MA 01701
Job Duration: 06+ months (contract to perm talent)
Hybrid:
Tues and Wed in office
Job Description:
- The Store Operations Specialist represents Store Operations and Field in all IT System projects impacting stores.
- Supports special projects related to operational and technical changes.
- Evaluates store systems applications and serves as an internal consultant to ensure the business needs are being met.
- Coordinates with cross functional project teams to perform the assessment, design, development, pilot, implementation, and evaluation of systems.
- Aligns instructional design and technical training programs.
- Helps determine which operational and project changes best support the roadmap
- Participates in evaluation, design and development of processes, systems, or programs developed internally and externally
- Operational business consultant to the Zone/Regional offices
- Prepare and present data and information on projects and operations
- Liaison between IT team and Store/Field Operations
- Provides problem solving, procedural, and technical support to store associates, management, and field management for all systems, including POS, Cash Office, Inventory Management, Markdowns, and other Back Office systems
- Support in evaluating and making recommendations to next level of management
- Complete end user testing, determine ROI business cases, and facilitates ongoing meetings to discuss any issues
- Supports right sizing of IT assets/hardware in store
- Follow up on day-to-day operations to ensure overall technical support processes meet business needs
- Conduct store visits to complete onsite assessments of technology (once every one to two weeks)
Requirements:
- 5-8 years of experience in retail management (providing problem solving, procedural, and technical support to store associates; including POS, Cash Office, Inventory Management, Markdowns, and other Back Office systems) OR technology/systems background
- Intermediate level Excel and PowerPoint experience
- Experience with Power BI dashboards
- Experience with Canva
Preferences:
- Project analyst or project management experience (not looking for a Project Analyst or PM)
Background that fit this role:
- Retail manager
- IT help desk
- At Lance Soft, full-time regular employees who work a minimum of 30 hours a week or more are entitled to the following benefits:
- Four options of medical Insurance
- Dental and Vision Insurance
- 401k Contributions
- Critical Illness Insurance
- Voluntary Permanent Life Insurance
- Accident Insurance
- Other Employee Perks
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