Lab IT Support

Description
As a Lab Computing Analyst, beneficiary would perform following key responsibilities:
Requirements Management and onsite Validation/Compliance support
IT Consulting
Customer Liaison
Onsite Lab IT Support
Requirements Management
Understand problem statement/challenges
Define scope
Gather requirements.
Assist with Validation/Compliance activities (IOPQ) as required.
Analyze current state business processes and requirements.
Assist in building plans for process improvement
IT Consulting
Analyze gaps/opportunities for improvement based on industry Best Practice
Evaluate Industry trends to identify areas for optimization
Evaluate vendor solutions and facilitate demos of prototypes as Proofs of Concept
Recommend process improvements that fit business needs
Customer Liaison:
Meeting with internal/external service groups/leads
Liaise between System/Lab owners and third parties to coordinate best times for services
Provide weekly planning schedules for review at status meeting with customer leads
Monthly Operational review meetings/ Quarterly metrics reporting with department heads
On Site Lab IT Support:
Perform break/fix support for all Instrument connected systems
Implement Windows based security policies as required
Ensure adherence to client's corporate policies through periodic reporting & compliance programs
Acts as the technical support contact for field service engineers and external vendors
Provide technical subject matter expertise for new system validation and change management
Create and maintain a physical inventory of lab equipment, PC's, software, and any other information pertinent to the environment if applicable
Perform system preventative maintenances based on client's schedule, if applicable
Additional Skills & Qualifications
Excellent customer service skills complemented by an ability to listen to and interpret client requests
Ability to troubleshoot complex instrument and technology issues
Strong oral and written communication skills
Ability to identify, track and complete tasks for multiple projects
Knowledge of laboratory safety practices as defined by the company and/or customer's site safety code
Bachelor's/Master's degree or equivalent in Pharmaceutical, Bio-technology, Bio-medical, Chemical
At least 2 years of directly relevant experience
Job Type & Location
This is a Contract to Hire position based out of Framingham, MA.
Pay and Benefits
The pay range for this position is $35.00 - $45.00/hr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Framingham,MA.
Final date to receive applications
This position is anticipated to close on Sep 12, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status,…