SaaS Product Support Specialist
Listed on 2026-09-30
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IT/Tech
HelpDesk/Support, IT Support, Technical Support, SaaS Sales
Akeneo is seeking a Product Support Analyst in Boston to become an expert on our Product Experience Management solutions and help clients unlock growth. The role focuses on hands-on support, rapid issue resolution, and close collaboration with squads across Boston, Nantes, and Sydney.
You’ll respond to requests via our Jira Service Desk, coordinate bug qualifications, and contribute to knowledge base updates while participating in on-call duties to ensure top-tier customer experience.
Join us at Akeneo as our next SaaS Product Support Specialist in MA, United States.
This role, SaaS Product Support Specialist at Akeneo, could be your next opportunity.
Are you ready to take on the SaaS Product Support Specialist role at Akeneo?
We would love to welcome a new SaaS Product Support Specialist to our group in MA, United States.
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