Bilingual Office Assistant

Join a mission-driven team and make a difference in your community! We’re hiring a Bilingual Office Assistant who is fluent in English and conversational in Spanish, Portuguese, or Creole to help connect families with critical childcare and social service support. This is a hybrid opportunity with remote training and the chance to be part of a compassionate, people-first organization.

• Competitive pay at $22 per hour
• Remote training schedule:
  Monday – Friday, 10:00 AM – 3:00 PM
• Work from home with a flexible hybrid setup
• Help families access essential childcare subsidies and support
• Be part of a caring, purpose-driven environment

• Fluent in English and fluent in Spanish, Portuguese, or Creole
• At least 1 year of experience in a call center or health and human services

• Help determine eligibility for childcare subsidies and add families to the statewide waitlist
• Provide accurate information about local child care programs and community resources
• Use multiple online platforms, including the iCarol database, to manage case information
• Identify family needs and offer helpful, relevant referrals to social service agencies
• Learn and apply policies from the Department of Early Education & Care (EEC)
• Work towards AIRS certification to grow professionally in this field