Pest Control Specialist

Prospecting Technicians - Insight Pest Solutions

We are a privately‑owned pest control company that emphasizes customer service, innovative training, and cutting‑edge service technology. As a fast‑growing company, opportunities for growth and advancement are available for all members of our team.

All qualified applicants are encouraged to apply regardless of race, color, religion, national origin, sex, disability, or age. Insight strongly encourages both sexes to apply for this position, which is traditionally stereotyped as a “male” job.

Position – Prospecting Technician.
Reporting – This position reports directly to the Service Manager in Millbury, MA.
No experience required – Prior experience in pest control and sales experience is a plus but not required.
Training Program – Comprehensive classroom and field training is provided by the company. Excellent customer service skills and a strong work ethic are the primary traits we seek.

This position is focused on the organization’s main goal for sustainability: selling new service and re‑selling the value of existing clientele. Through inspections, estimates, new sales and service these individuals influence customer attrition and new customer growth.

• Regular interaction with customers to troubleshoot problems and communicate service details.
• Work outdoors most of the day.
• Lift at least 50 lbs.
• Crawl/kneel and fit into tight spaces.
• Apply liquid treatments to soil.
• Drill, trench, and perform basic cleanup after jobs.
• Data entry and documentation into mobile devices for services performed.
• Flexible to work Monday–Saturday during the summer season.

• High School Diploma or equivalent.
• Excellent communication skills.
• Attention to detail.
• Ability to read and understand simple documents regarding safety, regulatory or protocol standards.
• Basic mathematical skills.
• A talent for solving practical problems and effective reasoning.
• Take and pass a series of exams as part of a New Hire Training.
• Clean driving record.
• Pass a background check.
• Pass a drug screen.

This role will be trained through Insight’s online University Program, monitored by the Service Manager and Lead Technician, with ongoing support and supervision. The position is expected to maintain quality towards all customer relations in a courteous, respectful and friendly manner.

All candidates must either have an existing license/certification or acquire one with the assistance of company training.

Insight Pest Solutions values its employees and offers a comprehensive benefits package. Benefits begin after 60 days of employment for employees working 30 hours or more per week. The following benefits are available:

• Life Insurance
• Accidental Death and Dismemberment
• Critical Illness
• Dental
• Vision
• 401(k)
• Major Medical

Dependent coverage is optional and available at group rates to each employee. Insight contributes to an employee’s major medical monthly premium; all dependents added to an employee’s plan are paid solely by the employee. Employees who have worked for Insight for a full year are eligible to receive five (5) days of paid time off (PTO). Under state law, sick time is recognized under Insight’s PTO policy.

Seasonal Review – the review period ends at the close of the summer.

We believe that “customer service” is not a department but everyone’s job. We provide an essential service to society that protects our homes, our health and our environment. If you feel you are qualified for this position, please respond with your resume. Candidates will be contacted by phone for a preliminary interview; be sure to provide a valid contact phone number.

This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. The above statements are intended to describe the general nature of the work being performed by employees. Management reserves the right to revise the job or to require that other or different tasks be performed as assigned.