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Human Services Coordinator II

Job in Framingham, Middlesex County, Massachusetts, 01704, USA
Listing for: Commonwealth of Massachusetts
Full Time position
Listed on 2026-02-03
Job specializations:
  • Management
    Healthcare Management
  • Healthcare
    Healthcare Administration, Healthcare Management
Salary/Wage Range or Industry Benchmark: 75463 USD Yearly USD 75463.00 YEAR
Job Description & How to Apply Below

Overview

The Department of Developmental Services (DDS) is filling the Human Services Coordinator II (HSC II) role in the Middlesex West Area Office in Framingham. The HSC II will provide leadership, supervision and support to a team of Service Coordinators.

Responsibilities
  • Maintain records and work within HCSIS, PAM and Meditech.
  • Provide monitoring, review and supervision of ISP development and approval (including ensuring that ISP content accurately reflects all services and other expenditures in the individuals' budget).
  • Assign individuals to Service Coordinators.
  • Participate in screening, interviewing and selection of candidate for HSC positions.
  • Train new Service Coordinators in job duties.
  • Conduct EPRS for HSC staff.
  • Participate in planning and protocol development.
  • Work as a member of MASSCAP team for determination of prioritization of services and conduct MASSCAP assessments.
  • Supervise the Turning 22 Transition Team
    • Oversee the ITP process
    • Oversee the transition process within the area office
    • Support Area Office in fiscal planning for T22
  • Supervise the Children's Service Coordination team.
  • Supervise Adult Service Coordinators.
Qualifications
  • Ability to supervise, including planning and assigning work according to the nature of the job to be accomplished, the capabilities of subordinates and available resources.
    Controlling work through periodic reviews and or evaluations; determining subordinates training needs and providing or arranging for each such training.
    Motivating subordinate to work effectively.
    Determining the need for disciplinary action and either recommending or initiating action.
  • Ability to prepare statistical reports.
  • Ability to prepare and present budget information for assigner unit.
  • Ability to develop policy, and procedures for assigned units.
  • Knowledge and demonstrated skill in development and implementation of educational and or Individual Support Plan.
  • Ability to communicate effectively through verbal and written means.
  • Knowledge of mental health and or behavior disorders, and supports needed to address those disorders.
  • Ability to demonstrate skill in handling confidential info.
  • Ability to establish and maintain harmonious working relationships.
  • Ability to prioritize and respond to multiple demands from which individuals with disabilities and staff.
  • Ability to seek guidance and support and take direction from supervisors and clinical consultants when needed.
Schedule & Compensation

This is a full‑time, 37.5 hour position.

Schedule:

Monday through Friday, 8:45 am – 5:00 pm;
Days off:
Sunday/Saturday. Flexibility required to meet the needs of the Area Office.

Compensation: $75,463.18 – $ Yearly. The position is included in Bargaining Unit 08-SEIU – Local 509 – Social/Rehabilitation.

Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Potentially Eligible for a Hybrid

Work Schedule:

Yes.

Equal Opportunity Statement

An Equal Opportunity / affirmative action employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an equal opportunity employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law.

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