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Senior Director Merchandising, Omni Channel Office Supplies & Pack and Shipping

Job in Framingham, Middlesex County, Massachusetts, 01704, USA
Listing for: Staples
Full Time position
Listed on 2026-06-22
Job specializations:
  • Management
    Operations Management, Business Management & Consulting
Salary/Wage Range or Industry Benchmark: 125000 - 150000 USD Yearly USD 125000.00 150000.00 YEAR
Job Description & How to Apply Below

Staples is on a journey to be the leader in modern working and learning. We are focused on our customers and our community. The Senior Director Merchandising is responsible for driving traffic and financial performance through the development of selling strategies inspired by deep customer insight, for our Office Supplies & Pack/Ship businesses. The Senior Director Merchandising is responsible for leading a team of associates that buy a group of product lines for sales, margin, and supply chain impact, including inventory turnover.

This includes assortment planning, merchandise and vendor selection, negotiation, financial planning, supply chain and inventory turn implications, advertising plans, merchandise presentation, distribution, vendor relations, and administration for assigned lines. The Senior Director Merchandising must possess leadership skills and expert‑level buying, merchandising, and negotiation skills to mentor associates in overall merchandising expertise, with a proven track record of successful business results.

This role must exhibit creativity and flexibility in developing market‑leading selling strategies and be able to inspire and coach others in these skills.

Our people are the heart of our success, and we believe in collaboration, curiosity, and continuous learning in all that we think, create and do. We are investing in our people and our stores, empowering our people to learn, grow and deliver. Come be a part of a team that's leading the way in a new era of working and living.

Duties

and Responsibilities
  • Develop team with a deep understanding of customer needs and shopping behaviors through research efforts, field feedback, and frequent live interactions on store visits. Create market‑leading selling strategies leveraging presentation, pricing, promotion, and associate engagement inspired by the customer.
  • Develop a realistic and effective business plan and account for strategic implications for each product line to achieve budgeted goals in sales, margin, supply chain impact including turns, and drive execution of plan. Anticipate changes and identify alternatives for driving sales in face of negative trends. Develop and approve disposition plans.
  • Develop, execute, and effectively communicate to the highest levels of the company strategy for product lines taking into account cross‑functional implications and guiding others in business plan execution. Review business plans to ensure plans alignment with company strategic objectives and goals.
  • Choose items and vendors for product lines. Develop innovative opportunities to increase earnings, reduce costs and maximize effectiveness and stimulate this innovation in others. Expert level negotiating expected with vendors for lower total delivered cost, volume incentives, rebates, advertising and other applicable allowances. Construct and drive creative marketing programs in their category. Lead team in identifying future opportunities to meet vendor expectations that align with Staples long term goals.
  • Expert level merchandising of assigned line(s) demonstrating innovation, creativity, and proven results in driving sales and profitability while ensuring service levels with minimum inventory investment and maximum gross margin. Effectively manage impact on total supply chain by leveraging knowledge of inventory turns and logistics to secure best delivered costs. Lead others in their assigned product lines. Proactively engage suppliers in supply chain improvement initiatives.
  • Review and approve financial and item forecasts with Planners and supervise others in their product lines. Responsible for developing strategies to consistently deliver adjusted margin. Collaborate with Planner and incorporate Planner in the development of financial and item forecast.
  • Create and help implement new programs and partner effectively with Marketing, POG, Inventory Management, Stores, NAD and other functional areas as needed to achieve corporate goals.
  • Utilize appropriate resources to gather data. Facilitate the sharing of business insights among team members and increase team productivity by proactively sharing knowledge and information.
  • Interpret…
Position Requirements
10+ Years work experience
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