Training Manager - MWRTA
Listed on 2026-07-05
-
Management
Education Administration, Professional Development -
Education / Teaching
Education Administration, Professional Development
Training Manager - MWRTA
Role
Title:
Training Manager
Manager:
General Manager
Manager-once-Removed: VP Operations
Location:
MWRTA
Salary range: $80,000 to $90,000 per year
Role purpose:
The Training Manager provides overall leadership and direction on training, while ensuring an exceptional safety and learning culture within MWRTA. Lead and direct the training program for fixed-route. Responsible for implementation of a training program consistent with contract, corporate, federal, and state requirements. Provides general supervision and guidance to training personnel. Responsible for oversight of special projects.
Knowledge and
Experience:
• High school diploma required; college degree preferred
• Must be a certified Transportation Safety Institute (TSI) bus operator trainer
• Must Have with Class "B" Commercial Driver License
• Prefer candidate with Airbrakes, and Passenger endorsements and valid active medical examiners certificate
• Must have at least 3 years' progressive transit experience with commercial class "B" vehicles in a fixed route transit system
• Knowledgeable with DOT policies, OSHA, NIMS, EPA standards and ADA requirements
• Experience developing and implementing safety program plans and procedures; conducting investigations, analyzing data, and identifying and recommending corrective action
• Must maintain confidentiality and safeguarding of sensitive material
• Conducting oral presentations, relaying technical information in understandable terms
• Demonstrated ability to work effectively in a diverse workforce
Skills:
• Possess a working knowledge of adult education principles and practices
• Possess the skills necessary to write and express oneself orally in a logical, comprehensive, and intelligent manner, as well as good organizational skills
• Possess the temperament necessary for maintaining amiable relations with various levels of company personnel
• Possess a working knowledge of Microsoft Access, Excel, and Word
• Ability to interpret and explain regulations to others
• Must have excellent communication skills (written and oral).
• Excellent time management skills with ability to prioritize.
Key Accountabilities:
• Administers and directs the Keolis Operator Education Program, Trainer Certification Program, Monthly Safety Initiative, and OSHA required training to all department employees.
• Conducts driver's licensing safety instruction.
• Provides training assistance to the Maintenance Department, Human Resources and other departments as needed.
• Directs Behind the Wheel (BTW), retraining, refresher and post-accident training processes.
• Coordinate classroom, BTW, line and revenue instruction/scheduling for new hire classes.
• Evaluate training effectiveness through appropriate student evaluation and post training effectiveness evaluations making modifications to the program design to increase program efficiency.
• Manage large-scale training projects as assigned.
• Assure the training programs are maintained current and incorporated with up-to-date information gained from Keolis, federal and state authorities and agencies.
• Prepare trainee examinations and conduct trainee evaluations for classroom, line, and revenue phases of training.
• As appropriate, conduct counseling sessions for trainees, evaluate the results, and recommend/develop individualized training programs.
• Support management in the areas of business initiatives, project management, community involvement and special projects.
• Participate in Keolis management audits and prepare responses to audit findings concerning training functions.
• Maintain knowledge of industry operations, skills and techniques commensurate with the responsibility to develop and conduct effective, high-quality training.
• Supervise the collection and maintenance of auditable training records and report required to document training program activities.
• Conduct self in an appropriate manner as a representative of Keolis, working effectively in a diverse work environment.
• Manage, plan, organize and schedule work assignments for trainers.
• Work closely with Directors and Managers to determine, develop and implement training programs to improve daily…
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