ECommerce Product Content Specialist

Title-eCommerce Product Content Specialist

Location: Framingham, MA

Duration: 6 Months (Possible Extension)

Schedule: Monday-Thursday onsite, Friday Remote

Details:

• As a member of the Product Content team, you will be part of the Merchandising organization, and will contribute directly to driving profitable sales.
• As a Product Content Specialist, you will ensure our customers have a positive online experience by working to continually add to and improve our online product content on any of our websites.
• To ensure best-in-class online product presentation, you will also work closely & directly with the Category Managers and the Key Suppliers who support these categories.

• Support product content for all SKUs – this includes daily population of product and continual improvement of existing products within your assigned category.
• Support and publish on-time and best in class website product content to coincide with product launches, catalogues, flyers and online product promotions.
• Maintain product hierarchies, product attributes, cross‑sell opportunities, keywords and more.
• Partner with Content Providers, Merchandising, Assortment Management, Marketing, and Product Vendors to gain product knowledge and improve site content.
• Work with Marketing, Merchandising, and Vendors to support online programs.
• Become a subject‑matter expert in your category for content.
• Deliver periodic and ad hoc reports for your category.
• Identify opportunities to improve processes.
• Act as a point person for other teams regarding content issues.

• Solid working knowledge of Microsoft Office, especially Excel.
• Outstanding written and verbal communication and interpersonal skills.

• Experience with eCommerce Product Web Content and Content Management Systems.
• Strong analytical skills and problem solving abilities, creative thinker, detail oriented and intrinsically motivated.
• Ability to handle multiple projects and tasks, prioritize workload, and deliver on time.
• Merchandising, marketing or business management background preferred.