Content Specialist

Staples is business to business. You’re what binds us together. Our merchandising team aims to deliver the best value and selection to our customers through products, services and solutions all centered around our customers’ needs. We are driven by customer insights and analytics to bring products and solutions to market seamlessly. We are inclusive, well-rounded professionals who have deep experience in buying, selling, negotiating, operations, design, innovation, finance and more.

• Support product content for all skus - this includes daily population of product and continual improvement of existing products within your assigned category
• Support and publish on-time and best in class website product content to coincide with product launches, catalogs, flyers, and online product promotions
• Maintain product hierarchies, product attributes, cross-sell opportunities, and keywords
• Partner with Content Providers, Merchandising, Assortment Management, Marketing, and Product Vendors to gain product knowledge and improve site content
• Work with Marketing, Merchandising, and Vendors to support online programs
• Become a Subject Matter Expert in your category for content
• Deliver periodic and ad hoc reports for your category
• Identify opportunities to improve processes
  
  Act as a point person for other teams regarding content issues

• Outstanding written and verbal communication, and interpersonal skills
• Ability to work closely & directly with the Category Managers and the Key Suppliers
• Customer service focus to ensure our customers have a positive online experience
• Strong analytical skills and problem-solving abilities
• Creative thinking
• Detail oriented and intrinsically motivated
• Ability to handle multiple projects and tasks, prioritize workload, and deliver on-time

• 2+ years of related experience in content development or product marketing.
• Solid working knowledge of Microsoft Office especially Excel experience

• Bachelor’s Degree or equivalent work experience
• Experience with eCommerce product web content and Content Management Systems
• Merchandising, marketing, or business management background

• Inclusive culture with associate-led Business Resource Groups
• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits

The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity.