Xfinity Retail Sales Consultant

Job Summary

Bring your energy, curiosity, and passion—we’ll give you the tools to build a rewarding retail career with Comcast Xfinity.

• Engage customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Provide outstanding customer service with all customer interactions.
• Meet or exceed sales targets and enhance customer satisfaction through diligent follow‑up and service excellence.
• Help customers interpret and clarify their account statements and pay their bills in the store.
• Answer any questions customers have on current or new services, make changes to account data, upgrade levels of service, and process all general service requests.
• Act as a brand ambassador to promote Comcast/Xfinity products.
• Provide expert‑level understanding and passion around technology, especially around Comcast products and services.
• Maintain detailed sales product knowledge, including competitive information.
• Contribute to a fun and competitive environment; connect our products and services to our customers’ everyday lifestyles.
• Adhere to retail operational policies and procedures, ensuring a consistent and professional store environment.

• High School Diploma or equivalent.
• Adjust to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary.
• Regular, consistent, and punctual attendance.
• Ability to carry and/or lift 25‑pound boxes and move around the store constantly.

• Day‑One benefits including Medical, Dental, and Vision coverage, Comcast Xfinity courtesy services in Comcast serviced areas, discount tickets to Universal Resorts, paid parental leave, tuition reimbursement up to $8,000 for full‑time employees, paid time off, and a 401K savings plan with up to 6% matching.
• And more.

• Understand our Operating Principles and make them the guidelines for how you do your job.

Customer‑focused;
Workplace organization;
Persuasion;
Technical knowledge;
Teamwork;
Self‑motivation;
Resilience;
Communication;
Critical thinking and problem solving;
Professional integrity.

• Base pay: $19.00.
• Total target compensation: $26.69 (base pay plus targeted commission).

Comcast is an equal‑opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.