General Store Manager - Alltown Fresh

General Store Manager

The General Store Manager (GM) is responsible for the day‑to‑day operations of the store, including staff supervision, maximizing profitability, ensuring high‑level customer service, and maintaining store appearance in accordance with company policies.

• You are comfortable working both individually and as part of a team.
• You have superior relationship‑building skills and can establish connections with guests and associates. You lead by example and demonstrate a guest‑first mentality.
• You are detail‑oriented and have excellent organizational skills.
• You display the ability to direct others and prioritize tasks.
• You are a proven self‑starter with demonstrated decision‑making ability.
• You analyze trends and apply a systems‑thinking approach to complex issues.
• You handle multiple projects simultaneously and independently.
• You lead by example and demonstrate the importance of a guest‑first mentality.

• Maximize store profitability by managing expenses, optimizing revenue streams, and leading and developing a high‑performing team.
• Maintain guest and associate satisfaction, exceed brand standards, and manage overall store profitability.
• Select, develop, and lead a highly engaged team.
• Cultivate a positive shopping experience for all guests; respond to complaints and solicit feedback to consistently meet expectations.
• Staff the store appropriately for a 24/7 business; identify hiring needs, participate in interviewing, and consult with management for final hiring decisions.
• Allocate resources, prioritize, delegate work, and manage labor hours efficiently through scheduling.
• Provide adequate training resources; ensure all associates are trained, safe, and customer‑service oriented. Conduct management training and monitor associate proficiency.
• Create and sustain an inclusive store environment, encouraging mutual understanding, respect, and recognition of associates.
• Develop associates and store management teams through talent management processes, coaching, performance appraisals, and hiring participation.
• Ensure store conditions meet safety, service, and operational efficiency standards by adhering to policies and executing improvement actions. Manage all safety programs and report incidents timely. Comply with all applicable laws and company policies.
• Lead change initiatives, champion programs, and educate associates on the need for change, ensuring execution according to design.
• Meet or exceed key performance metrics and deliver budgeted merchandise profit by executing the merchandise plan. Review financial reports, take appropriate action, and ensure plan execution.
• Analyze income statements and utilize reports to ensure store profitability; manage inventory to maximize sales, control costs, and reduce waste.
• Analyze audit results and trends, taking corrective action for any identified issues.
• Monitor shift cash handling and inventory; investigate shortages or inventory variations within defined thresholds.
• Build community relationships, connect the store with local partners, and leverage organizational resources.

• Competitive salaries and opportunities for growth. Talent development and training programs provided.
• Health and wellness:
  Medical, dental, vision, life insurance and additional wellness support.
• 401(k) with company match.
• Professional development:
  Tuition reimbursement after 6 months of service.
• Community support:
  Paid volunteer time off to support a chosen organization.

• Available to work flexible hours, including day, night, weekends, and holidays.
• Leadership experience in fast‑paced retail, food service, or fuel environment preferred.
• Experience selecting, training, and managing staff.
• Experience with labor allocation, sales building, scheduling, and expense management.
• Experience coaching and developing team members through solid leadership skills.
• Physical ability to bend, twist, stoop, kneel, crouch, climb stairs, and lift up to 25 lbs during a shift.
• Reliable transportation and valid driver's license.
• Minimum age 18 years.
• 1–2 years of supervisory experience.

• High School Diploma or Equivalent.

$45,000.00 –…