Xfinity Retail Sales Consultant - Part Time

Responsibilities

• Engage customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Provide outstanding customer service during all interactions.
• Meet or exceed sales targets and enhance customer satisfaction through diligent follow‑up and service excellence.
• Help customers interpret and clarify their account statements, and process billing in the store.
• Answer questions about current or new services, make changes to account data, upgrade service levels, and process general service requests.
• Act as a brand ambassador to promote Comcast/Xfinity products.
• Demonstrate expert‑level understanding and passion about technology, especially Comcast products and services.
• Maintain detailed sales product knowledge, including competitive information.
• Contribute to a fun and competitive environment and connect products to customers’ everyday lifestyles.
• Adhere to retail operational policies and procedures, ensuring a consistent and professional store environment.

• High School Diploma or equivalent.
• Ability to adjust to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays.
• Regular, consistent, and punctual attendance.
• Ability to carry and/or lift 25‑pound boxes and move around the store constantly.

• Medical, Dental, and Vision coverage.
• Comcast Xfinity courtesy services in serviced areas.
• Discount tickets to Universal Resorts.
• Paid parental leave.
• Tuition reimbursement up to $8,000 for full‑time employees.
• Paid Time Off.
• 401(k) savings plan with up to 6% dollar‑to‑dollar matching.

Base Pay: $19.00 per hour.
Total Target Compensation (Base Pay plus Targeted Commission): $26.96 per hour.
Commission potential for overachieving sales targets.
Potential for bonuses for non‑sales positions.

High School Diploma / GED.

(if applicable)

2–5 years relevant experience.

Comcast is an equal‑opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.