Retail Operations Team Member

General Summary

Our Sales Associates are responsible for the proper and efficient operation of the station during their shift, within company policy. This includes ensuring that the shift contributes to the increased profitability and growth of the store and ensuring our customer’s needs are met every step of the way. We empower our employees/ team members to step outside the box to ensure we offer the best in class service to all of our customers each and every day.

• Must be able to work a flexible schedule as needed.
• Communicate verbally and in writing with various management on store operations in a very quick timeline, especially any changes or items that may adversely affect the store’s operations.
• Must be able to interact with customers in a friendly, professional manner.
• Prepare a shift report at the end of the shift as per company guidelines.
• Must be 18 years of age or older.
• Provide the best customer experience to every customer: greet with a smile and sincere greeting.
• Suggest possible purchases to customers and promote specials.
• Assume full responsibility for the execution of our customer service program at the site level.
• Responsible for minimizing safety risks to employees, customers and suppliers.
• Assure all environmental and hazardous material regulations are strictly enforced.
• Maintain safety and security of the store and document any accidents or incidents that occur.
• Manage the maintenance of the customer environment inside and around the perimeter of the store.
• Operate all assigned equipment safely and efficiently to support implementation of our Safety and Health program.
• Promptly report workplace accidents, injuries, incidents, or illnesses.
• Complete the new employee safety orientation procedure.

• Read, understand, and write the English language at the eighth‑grade level.
• Perform arithmetic calculations at the eighth‑grade level to make change, complete shift reports, and account for a variety of products during vendor check‑in.
• Validate identification prior to selling tobacco and/or alcohol as required under regulations.
• Can lift up to 30 pounds and carry cases of milk cartons and soft drinks, beer and juice containers using proper lifting techniques.
• Ability to remain calm and respond according to policies and procedures in any emergency.
• Tolerate exposure to gasoline fumes and cleaning products.
• Work in various temperature environments (coolers, outside in various weather conditions, and in the store).
• Perform general housekeeping duties as needed.
• Must be 18 years of age or older.

• Ensure physical maintenance, safety, cleanliness, and attractiveness of all store facilities.
• Must be able to lift up to 50 pounds at times.
• Must be able to traverse and access all areas of the store.
• Prolonged periods sitting at a desk and working on a computer.
• Prolonged periods of standing.

Starting Rate: $16.50

Nouria Energy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.