Store Counter Sales

Overview

We are so much more than a Parts Store and we are looking for even more great talent to join our NAPA family! As a NAPA Counter Sales associate, you are looked at as the “face of the retail store” and the go‑to person for all automotive needs.

• Provide auto parts answers and solutions for our retail and wholesale customers in person at the counter or over the phone.
• Use your parts knowledge to assist other NAPA team members in answering questions for customers.
• Provide outstanding customer care and interactions with everyone who comes into our NAPA store.
• Bring customer focus and high energy to our fast‑paced stores.
• Welcome retail customers into our NAPA stores and engage to provide a positive consumer experience.
• Use technology (computer), cash register, telephone, and paper catalog system.

• Valid Driver’s License.
• Previous experience in a parts store or automotive industry, or a willingness to learn about auto parts.
• High School Diploma or GED; technical or trade school courses or degree preferred.
• Excellent verbal and written communication skills.
• Love for fast‑paced retail environments.
• Great listening skills and empathy for customers.
• Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership (not required).
• Experience in a parts store, auction, retail store, or auto body/collision.
• Knowledge of cataloging and/or inventory management systems, a plus.
• Entirely customer‑centric (external/internal).
• ASE certifications (preferred).

• Competitive pay—starting hourly rate of $19.25 with progression within 12 months.
• Outstanding health benefits (medical, dental, vision).
• Retirement plan—401(k) with company match.
• Paid time off—vacation, personal days, holidays, sick days, and paternal leave.
• Employee stock purchase plan; tuition reimbursement; professional development opportunities; and wellness programs.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.