Technology Sales Solution Specialist

Technology Sales Solutions Specialist

The Technology Sales Solutions Specialist (TSS) is a critical inside-sales partner within the Staples Technology Solutions (STS) sales model, working in direct alignment with one assigned Account Executive to drive both net-new logo acquisition and expansion of existing customer accounts.

This role functions as a dedicated selling partner and strategic sales resource, supporting the assigned seller across prospecting, opportunity development, deal execution, and internal sales operations. The TSS is responsible not only for driving pipeline and revenue growth, but also for managing internal deal workflows to ensure speed, accuracy, and consistency from opportunity creation through close.

In addition to revenue generation, the TSS acts as a key internal coordinator, partnering with Sales Engineers, OEMs, Sales Operations, and pricing teams to deliver a seamless, technology-led customer experience. Success in this role requires strong collaboration, operational discipline, and a customer-first mindset.

• Partner exclusively with one assigned seller as a dedicated selling partner.
• Support both net-new logo acquisition and existing account expansion as an extension of the assigned seller.
• Participate in joint account planning, territory strategy, and opportunity prioritization.

• Identify, qualify, and pursue net-new logo technology opportunities in partnership with the assigned seller.
• Support outbound prospecting through account research, targeted outreach, and follow-up.
• Assist in converting early-stage opportunities into qualified pipeline and closed revenue.

• Drive technology share-of-wallet growth within existing accounts through solution expansion, refresh cycles, and attach opportunities.
• Identify whitespace opportunities across hardware, software, lifecycle services, and managed solutions.
• Support pipeline creation, progression, and close aligned to the assigned seller’s quota and growth goals.

• Own and manage internal sales workflows, including:
• Deal registration with OEM and distribution partners
• Pricing requests, special pricing approvals, and discount management
• Quoting, revisions, and order accuracy
• Coordinate with Sales Operations, pricing teams, and distributors to ensure timely and accurate deal execution.
• Track approvals, timelines, and dependencies to prevent deal delays.
• Maintain clean, accurate opportunity data in SFDC.

• Utilize SFDC, dashboards, and analytics to manage opportunity health and pipeline hygiene.
• Support MEDDPICC-aligned qualification and deal progression.
• Assist in win/ramp execution, ensuring revenue is realized on closed opportunities.
• Contribute to forecast accuracy through disciplined opportunity management.

• Provide inside pre-sales support including:
• Technology solution and capability presentations
• Product configuration, pricing, and quoting
• Competitive comparisons and alternative recommendations
• Partner with Sales Engineers on solution design, demos, and technical validation.
• Support implementation readiness and post-sale handoff.
• Manage special pricing, bids, and strategic deal requests.
• Enforce pricing policies, margin thresholds, and approval frameworks.
• Protect margin and mitigate risk related to tariffs, rebates, and pricing.

• Engage OEM and technology partners (Dell, HP, Lenovo, Apple, Microsoft, Intel, etc.) to secure:
• Deal support and special pricing
• Product expertise and enablement
• Demos, samples, and implementation resources
• Leverage OEM programs and incentives to increase win rates and deal size.

• Act as a central coordination point across sales, OEMs, and internal support teams.
• Maintain strong customer relationships through proactive communication and follow-up.
• Ensure a consistent, high-quality customer experience throughout the sales lifecycle.

• Develop selling skills across prospecting, qualification, deal strategy, objection…