Account Executive, Life Sciences Framingham, MA
Listed on 2026-09-25
-
Sales
Account Manager, Client Relationship Management, Customer Success Management
At Definitive Healthcare (NASDAQ: DH), we’re passionate about turning data, analytics, and expertise into meaningful intelligence that helps our customers achieve success and shape the future of healthcare. We empower them to uncover the right markets, opportunities, and people—paving the way for smarter decisions and greater impact.
Headquartered just outside of Boston, Massachusetts, Definitive Healthcare operates across North America, Europe, and India, supporting a growing global client base of more than 2,400 customers since our founding in 2011.
We’re also a great place to work. In 2024 and 2025, we earned multiple workplace honors, including Built In’s 100 Best Places to Work in Boston (both years), a Stevie Bronze Award for Great Employers, and recognition as a Great Place to Work in India.
We foster a collaborative, inclusive culture where diverse perspectives drive innovation. Through programs like Definitive Cares and our employee-led affinity groups we strive to promote connection, education, and inclusion.
About the Role
We are in need of an experienced Life Sciences Account Executive. The AE conducts themselves as a trusted advisor by leveraging their exceptional sales capabilities and thought leadership to create a positive end to end customer experience focused on delivering the customers desired outcomes. The AE is responsible for a named portfolio of medium to large existing accounts. In this role you will manage the overall client relationship for upsell and revenue retention with existing clients and build your book of business.
You will be supported by a team consisting of Solution Consultants, Customer Success Managers and Sales Development Representatives.
What You’ll Do
- Meet and exceed revenue targets within assigned client portfolio
- Responsible for retaining and growing existing book of business consisting of medium to large sized Bio Pharma & Med Tech accounts
- Create and maintain Strategic Account Plans on an ongoing basis with relevant internal stakeholders. The plans focus on client objectives and how Definitive Healthcare can drive client success with stated goals and KPI’s to measure outcomes
- Staying up-to-date on Industry trends and evolving client needs to identify new opportunities
- Accurately forecast opportunities and update all relevant client interactions in the CRM
- Identify growth opportunities within client accounts, collaborate with customer success manager to identify growth opportunities across therapeutic areas
- Go “high and wide” in accounts to build relationships with potential buyers and influencers; take a consultative approach to identify client issues that DHC can solve
- Work with the Customer Experience organization to optimize usage and value of DHC services
- Quarterback internal relationships with Solutions Consultants , Customer Success and Sales Development Representatives
- Lead critical renewals conversations
What You'll Bring
- BA or BS Degree
- 5 + years of individual, quota carrying selling experience in SaaS and/or Bio Pharma/Med Device
- Experience selling to or working in key Bio Pharma / Med Dev. functions: commercial teams within a brand or therapeutic area, Analytics, or Med Affairs teams
- Documented history of meeting and exceeding goals
- Experience selling to C-suite or Senior Leadership at medium to large organizations
- Proactive, needs based selling
- Superior written and verbal communications skills
- A powerful work ethic and comfortable with prospecting, as a part of a team or independently within new and established clients.
- Experience in account planning and collaborating with cross-functional teams
- Experience negotiating and closing multi-year service contracts
- A powerful work ethic with energy, humor, compassion, and enthusiasm
- Superior communication…
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).