Teller, Customer Service​/HelpDesk

We are currently seeking an enthusiastic and team-oriented individual to join our Retail Team! If you are looking for a rewarding career in banking where you can shine professionally, provide superior customer service and give back to the community, consider joining Providence Bank & Trust and becoming part of our team. We are always growing and making our communities stronger while achieving our goals.

We give back, we give thanks, and we give our all. Employees make us more than just a bank – they make us a community.

Location:

Frankfort, IL

Lobby & Drive-Up
Monday‑Friday: 8:15am - 5:15pm
Schedule will vary according to business needs. Must be able to work a flexible schedule including Saturday. Hours subject to change to meet business needs.

The Teller is responsible for enhancing customer relationships by providing excellent customer service while servicing the customers' financial needs. The Teller will perform transactions for individuals and business clients including deposits, withdrawals, loan payments, cashing checks and purchases of other items and services. The Teller will look for opportunities to meet the financial needs of bank customers and make referrals to business partners.

• Perform various customer transactions and/or bank transactions within the banking center.
• Support relationship building efforts within the branch by actively seeking referral opportunities to recommend bank products and services to new and existing customers.
• Contribute to overall branch operation.

• Education – High School diploma or equivalent (GED).
• Experience – Cash handling experience required; banking experience preferred;
  Retail sales, and customer service experience desirable.
• Other – Excellent verbal and written communication skills.

• Proven customer service and interpersonal skills.
• Basic knowledge of retail products, policy, procedures, documentation, and systems.
• Effective customer relationship building skills including ability to cross‑sell and refer products.

Equal Opportunity Employer, including disability/veteran.

Salary Range: $17.00 to $23.00 (USD) Hourly. The base salary range represents the low and high end of the salary range for this position. Actual salaries will vary depending on factors including but not limited to experience and performance. The range(s) listed is just one component of our total compensation package for employees.

Providence Bank & Trust offers a comprehensive benefits package to help our employees stay healthy, feel secure and maintain a positive work/life balance. Benefits will vary based upon employment status as well as hours worked per year. Some of the available benefits include medical, dental and vision plans, long‑term and short‑term disability coverage, life insurance and other voluntary benefit options. Retirement benefits include a 401(k) with employer match.

Employees receive paid time off, including time to volunteer, paid holidays, and paid parental leave. Other perks include education assistance, and our We CARE Program.