GreenDrop Bookstore Ambassador

Description

Green Drop Bookstore Ambassador

$16.15 to $20.19

21120 S. La Grange Road, Frankfort, IL 60423

Savers/Green Drop is an E-Verify employer

• The Green Drop Bookstore Ambassador role is critical to our success and helps to ensure that we reach our goal of providing exceptional service to both our donors and our customers every day.
• As donors arrive, this position will create a welcoming experience by greeting each donor, unloading the donations from their vehicles, ensuring customer donations are properly recorded, providing an overall welcoming, friendly, helpful, and efficient customer service experience while also performing general recovery duties.

• Independently and collaboratively interact with donors while using a positive, optimistic, and intelligent technique.
• Promptly open the location each assigned day and prepare the site for business
• Independently interact with donors and customers with a positive attitude providing them with friendly, helpful and efficient customer service in every interaction
  • Friendly:
    Smile, make eye contact, greet, compliment the donor donation or customer purchase and thank them
  • Helpful:
    Respond quickly as donors or customer approach, help them unload or answer any questions they may have, and tell them about our nonprofit partner
  • Efficient:
    Keep interactions moving. Be alert to customers or donors waiting, and work efficiently
  • Self-Checkout Register:
    Smiles and greets each customer. Monitors customer activity and quickly responds to customers who need assistance. Proactively encourages customers to use self-checkout and educates customers on how to use self-checkout.
• Assist donors with their donations and help to unload their vehicles
• Record donation details, and organize the collection area to achieve maximum efficiency
• Assist driver during donation pick-ups
• Maintain overall cleanliness and safety standards outside the store and in the collection area.
• Stock the book department with new products daily and remove old product.
• Help maintain organization and shopability of the book department and eliminate deadstock. Continuously shift groups of merchandise within the categories to merchandise new items. Pick up items off the floor and return them to their proper area. Dust, clean and organize shelves
• Perform all opening and closing procedures
• Other duties assigned by the manager

• Ability to read and write
• Service-oriented with an outstanding ability to interact with people
• Excellent verbal communication skills
• Honesty and integrity
• Ability to lift 50 lbs continuously throughout the day
• Reliable transportation and commitment to attendance and punctuality
• Ability to stand for extended periods throughout the day
• Ability to work outside in varying weather conditions
• Willingness and ability to work weekend days as a regular part of the position schedule
• Ability to work independently without continuous supervision
• Ability to perform basic math calculations and computer technology at the level normally required in high school
• Reaching overhead 30% of the time
• Pushing or pulling 50% of the time
• Standing 100% of the time
• Bending and crouching 50% of the time
• Repetitive use of hands 50% of the time
• Grasping items with hands 80% of the time
• Able and willing to safely navigate work environment that may include all forms of vehicles, large heavy equipment and product, elevated and uneven surfaces, heights, and product using various conveyances
• Ability to communicate and understand the spoken word

• Must be at least 18 years of age.

Hourly

No travel required.

• Bundled health plans such as medical, Rx, dental and vision.
• Company-paid life insurance for extra protection and peace of mind.
• Programs to stop smoking, diabetes management coaching, and on demand care options.
• A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
• Paid time off from work for leisure or other hobbies.
• A range of mental health services to assist you in managing daily life.