Fireplace Service Technician – Full Time

Fireplace Service Technician - Full Time

Frankfort and Aurora, IL

Join our team and help bring warmth, safety, and comfort to our customers' homes!
Southwest Fireplace is seeking a full time Fireplace Service Technician who speaks English and has strong mechanical and troubleshooting skills. The ideal candidate is reliable, detail-oriented, and enjoys working both independently and as part of a team.

Hours: Monday - Friday: 7:15 AM - 4:00 PM & willingness to work occasional Saturdays during winter months

Benefits Offered:

• Blue Cross Blue Shield Health Insurance
• Guardian Dental, Vision, and Life Insurance
• Paid Holidays
• Paid Time Off
• Morgan Stanley Simple IRA with Employer Match

Job Description

• Diagnose, service, and repair gas and electric fireplaces (including ignition systems, pilot assemblies, valves, and controls)
• Perform annual maintenance, cleanings, and inspections of gas inserts, stoves, and fireplaces
• Troubleshoot gas pressure issues, venting problems, and control malfunctions
• Read and interpret manufacturer installation and service manuals
• Perform safe gas line checks and ensure compliance with local codes and company safety policies
• Communicate professionally with customers, explain service findings, and provide maintenance recommendations
• Maintain organized vehicle inventory, tools, and parts
• Complete accurate service documentation and reports

Qualifications, Skills, and/or

Experience:

• Valid driver's license and clean driving record
• Must speak, read, and understand English
• Own basic tools necessary to complete scheduled work
• Reliable transportation to and from work
• Strong troubleshooting, mechanical, and diagnostic ability
• Ability to read and follow written directions, manuals, and schematics
• HVAC, gas appliance, or mechanical experience is a plus
• Ability to lift up to 50 lbs+ and work from ladders or in tight spaces when needed
• Familiarity with basic electrical and gas safety practices
• Punctual, professional, and customer-service oriented
• Willingness to learn and follow company procedures and technical training

Preferred Skills (but not required):

• Experience with gas fireplace installation or service
• NFI (National Fireplace Institute) Certification
• HVAC, electrical, and/or plumbing, experience

Why Join Us:

• Competitive pay based on experience
• Paid training and certification opportunities
• Company vehicle provided for service work
• Supportive team environment with room to grow
• Full-time schedule, year-round work, and steady customers

It is the policy of Southwest Fireplace to provide equal employment opportunities to all applicants and employees without regard to any legally protected status such as race, color, religion, gender, national origin, age, disability or veteran status.