Administrative Specialist Senior

Final date to receive applications: 2/23/2026 (7:00 PM EST)

Job : 26-00722

Title: Administrative Specialist Senior

Salary: $3,491.98 Monthly

Employment Type: Executive Branch – Full Time, Eligible for Overtime Pay, 18A, 40.0 hr/week

Location: 200 Mero St, Frankfort, KY 40622, USA

The Kentucky Transportation Cabinet is committed to meeting or exceeding the needs and expectations of our customers. Our focus is on people: our customers, our employees, and our partners. We continually improve the delivery of our products and services to provide a safe, efficient, environmentally sound, and fiscally responsible transportation system that delivers economic opportunity and enhances the quality of life in Kentucky.

As an Administrative Specialist Senior in the International Parole Registry (IPR) in Franklin County, you will provide direct assistance to the general public and Department of Vehicle Regulation staff in advanced verification of complex applications for vehicle licensing, collection of taxes, and issuance of credentials.

• Provide advanced-level verification of applications for departmental credentials.
• Use complex data systems such as C View, MCMIS, NAS, IDR, Tyler, IFTA Demographics, MC Portal, Motor Carrier Connect (MCC), and KAVIS.
• Review applications required by federal and state laws for vehicle licensing, International Registration Plan (IRP), International Fuel Tax Agreement (IFTA), motor carrier taxes and credentials.
• Issue, renew, cancel, and reinstate credentials and licenses; ensure compliance with reciprocal agreements.
• Collect and process required fees; provide override authority when applicable.
• Issue receipts for completed transactions from Motor Carrier Connect (MCC).
• Assist customers with completing supplements, tax filings, renewals, audit bills, penalty and interest, failure-to-file fees, and account access by providing direction at customer-service computers or via phone and email.
• Monitor walk-in workflow assignments by assessing the One Stop Kiosk traffic flow and assigning customers accordingly to ensure tickets are resolved timely.
• Open and log in to the Customer One Stop Kiosk each morning, as assigned, to allow customers to sign in for services.
• Continuously monitor customer traffic to ensure effective customer service.
• Perform other duties as assigned.

• Excellent verbal and written communication skills.
• Excellent computer skills.
• Ability to plan and establish priorities.
• Attention to detail and thoroughness in completing tasks.
• Ability to work alone or cooperatively as part of a team.

• Comprehensive health with optional dental and vision insurance.
• Retirement savings.
• Professional development opportunities and ongoing trainings.
• A collaborative and innovative work environment.
• Employee wellness programs.
• Opportunity to telecommute.
• Most major holidays and weekends off.

Additional position information:
Travel required, standing/stooping/bending/lifting, sitting at a desk. Maintain a valid driver’s license. Frequently communicate in person or by technology. Work overtime or alternate work schedules.

Applicants must be currently authorized to work in the United States. The Kentucky Transportation Cabinet (KYTC) participates in E‑Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S. KYTC will only use E‑Verify once you have accepted a job offer and completed the Form I‑9.

For more information on E‑Verify, or if you believe that KYTC has violated its E‑Verify responsibilities, please contact the Department of Homeland Security (DHS) at 888‑897‑7781 or (Use the "Apply for this Job" box below)..

Education: Graduate of a college or university with a bachelor’s degree.

Experience, Training, or

Skills:

Three years of professional, administrative, or business experience.

Substitute:
Education for

Experience:

Additional education will substitute for the required experience on a year‑for‑year basis.

Substitute:
Experience for

Education:

Additional administrative, business, research, and/or clerical experience will substitute for the required education on a year‑for‑year basis.

Special Requirements: None.

Incumbents primarily perform duties in an office setting.

This job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111.

If you have questions about this advertisement, please contact Max Schultz ultz.

An Equal Opportunity Employer M/F/D