Performance Ops Support Associate

• Provide administrative, operational, and staff support services for assigned groups or managers
• Write, track, compile, and review reports
• Perform research, exception processing, data entry, record keeping, and data maintenance
• Ensure proper application of and compliance with internal and regulatory standards, guidelines, and procedures
• Review and evaluate work quality and productivity standards for assigned product lines or work areas
• Review reports, loan files, policies, and procedures to promote quality execution of loan operations functions and related transactions impacting financial statements
• Use PC-based software packages for word processing, graphics, spreadsheets, and databases
• Perform specified job duties that may vary by area

• High school diploma or equivalent
• Four or more years of experience in a business and general office environment
• Strong understanding of the business and perfected office skills
• Demonstrated administrative skills and acute attention to detail
• Strong reading, writing, and mathematical skills
• Ability to manage multiple tasks, projects, and deadlines simultaneously
• Ability to identify and resolve exceptions and interpret data
• Strong personal computer skills and knowledge of other office equipment
• Well-developed verbal, grammatical, and written communication skills
• Ability to comply with U.S. Bank policies and procedures, including the Code of Ethics and Business Conduct and related workplace conduct and safety policies
• Ability to satisfy applicable employment eligibility verification and background check requirements

Demonstrates strong administrative and operational support capabilities, with a focus on compliance with internal and regulatory standards. Proficient in data management, report writing, and effective communication skills.

• Administrative Skills
• Data Entry
• Report Writing
• Attention to Detail
• Compliance Knowledge

• Data Maintenance
• Record Keeping
• Mathematical Skills
• Research Skills
• Quality Evaluation

• Verbal Communication
• Written Communication
• Task Management
• Problem Solving

• U.S. Bank Policies
• Code of Ethics
• Business Conduct
• Workplace Conduct
• Safety Policies

• PC-Based Software
• Word Processing Software
• Spreadsheet Software
• Database Software