Accounts Coordinator

Accounts Coordinator

International manufacturer of supplies for the winemaking industry is seeking an additional in house Accounts Coordinator for its Eastern division. Account Coordinators (AC) are responsible for providing efficient and courteous service and keeping professional relationships with the customer to meet the customers needs. In collaboration with other departments, the AC keeps customers informed throughout the completion of their order.

Duties and responsibilities include:

• Managing customer orders from reception to delivery in collaboration with the other departments.
• Maintain all customer files on the IT System (SAP)
• Provide day to day support to the Sales Managers
• Handle all day to day phone and email communications with customers and other external parties.

• 5 or more years of successful and stable similar experience (e.g. Account Coordinator, Customer Service, Inside sales) in the same or in a related industry.
• Working proficiency in MS Office and SAP (2 years minimum)
• Excellent organizational skills and attention to detail
• Strong communication and influencing skills
• Ability to handle challenging situations and customers with tact and towards positive outcomes
• Potential to grow into a more senior role.

Great team and company. Stable and durable employment.