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Strategic Enterprise CSM Adoption Leader

Job in Frankfort, Franklin County, Kentucky, 40601, USA
Listing for: EDB
Full Time position
Listed on 2026-07-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Manager, Account Manager
Salary/Wage Range or Industry Benchmark: 85000 - 115000 USD Yearly USD 85000.00 115000.00 YEAR
Job Description & How to Apply Below
Position: Strategic Enterprise CSM — Growth & Adoption Leader

EDB is seeking a Principal Customer Success Manager to lead the customer success strategy and ensure customer satisfaction throughout the product lifecycle. This role requires robust account management skills along with the ability to develop effective relationships across various teams.

The ideal candidate will have over 5 years of experience in customer success, sales, or consulting, and be adept in managing multiple high-value accounts. You will serve as a trusted advisor to customers and drive adoption and value realization of EDB solutions.

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