Escalations Lead, Customer Service & Help Desk
Job in
Frankfort, Franklin County, Kentucky, 40601, USA
Listed on 2026-07-07
Listing for:
Sharecare
Full Time
position Listed on 2026-07-07
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Technical Support, Bilingual
Job Description & How to Apply Below
Sharecare is seeking a Customer Service – Escalations team member to manage escalated member inquiries and provide Help Desk support. This role requires a strong customer service orientation and the ability to work independently while also being a reliable team player.
The successful candidate will possess technical skills, excellent communication abilities, and at least 2 years of relevant experience. Join Sharecare to help make health management accessible and effective.
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