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Member Experience & Advocate

Job in Frankfort, Franklin County, Kentucky, 40601, USA
Listing for: Molina Healthcare
Full Time position
Listed on 2026-07-17
Job specializations:
  • Customer Service/HelpDesk
    Bilingual
  • Healthcare
Salary/Wage Range or Industry Benchmark: 20526 - 40033 USD Yearly USD 20526.00 40033.00 YEAR
Job Description & How to Apply Below
Position: Member Experience & Benefits Advocate

Molina Healthcare is seeking a member advocate in Kentucky to enhance member satisfaction and retention. The ideal candidate will have experience in customer service and proficiency in data tracking using Excel and Smartsheet, working closely with various stakeholders to improve member experience.

This role involves representing member issues, investigating complaints, and creating informational materials about benefits. A high school diploma and a valid driver's license are required. Join us to contribute to the health plan improvements!

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