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Customer Experience & Order Resolution Specialist

Job in Frankfort, Franklin County, Kentucky, 40601, USA
Listing for: DHL Supply Chain
Full Time position
Listed on 2026-07-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 28000 - 36000 USD Yearly USD 28000.00 36000.00 YEAR
Job Description & How to Apply Below

DHL Supply Chain in Kentucky seeks a Customer Service Associate to process orders and provide product, service, and transit information to customers. You will act as a liaison to facilitate issue resolution and support day-to-day order management.

The role emphasizes accurate data entry, record maintenance, and responsive problem solving to ensure customer satisfaction and timely information flow across teams.

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