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Strategic VMware Customer Success Manager

Job in Frankfort, Franklin County, Kentucky, 40601, USA
Listing for: SHI
Full Time position
Listed on 2026-08-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 120000 - 140000 USD Yearly USD 120000.00 140000.00 YEAR
Job Description & How to Apply Below

SHI is seeking a Customer Success Manager - VMware to onboard customers and guide them through their lifecycle, ensuring retention and growth. You will act as a SME for VMware platforms, analyze usage data, and collaborate with Sales to align offerings with customer objectives.

Responsibilities include conducting CSRs, building strong customer relationships, and ensuring timely delivery of services while continuously learning about product technologies and offerings.

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