More jobs:
Customer Service Representative
Job in
Frankfort, Franklin County, Kentucky, 40601, USA
Listed on 2026-08-13
Listing for:
AE Electrical Solutions
Full Time
position Listed on 2026-08-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Overview
We are seeking a dedicated individual to join our team at AE Electrical Solutions. This position is ideal for someone who is passionate about delivering exceptional customer service and supporting our clients with their inquiries effectively.
Key Responsibilities- Manage customer inquiries via phone, email, and chat in a professional manner.
- Resolve issues efficiently and ensure customer satisfaction.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with other departments to provide seamless service.
- Stay updated on product knowledge and company policies.
- Proven experience in a customer service role.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work independently and as part of a team.
- Proficiency in using customer service software and tools.
- Previous experience in the electrical industry.
- Fluency in multiple languages.
- Knowledge of CRM systems and practices.
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