Customer Service

Customer Service Representative | $20.00-$24.00/hr | 1st Shift, Monday-Friday, 9:00 AM - 5:30 PM

• Competitive pay of $20.00-$24.00 per hour
• Schedule:
  
  Monday-Friday, 9:00 AM - 5:30 PM
• Location:
  
  Strongsville, OH
• Temporary-to-hire opportunity with career growth and stability
• Weekly pay with direct deposit or pay card
• When you work through The Reserves Network, you are eligible to enroll in dental, vision, and medical insurance as well as 401(k), direct deposit, and our referral bonus program

A well-known distribution warehouse in Strongsville, OH, is seeking a Customer Service Representative to join their team. This is a great temp-to-hire opportunity with a leading National Distributor of C-Class Maintenance, Repair, Operating, and Production supplies. The role involves handling customer inquiries, processing orders, and ensuring smooth operations within the Customer Service department.

• Handle customer inquiries and provide solutions in a professional manner
• Process orders, billing, credits, and debits accurately
• Maintain accurate records in SAP (preferred)
• Work collaboratively with the team while managing independent tasks
• Ensure customer satisfaction through excellent communication and problem-solving

• SAP experience preferred
• Call center or customer service experience required
• Strong organizational, multitasking and people skills
• Ability to work independently and within a team
• Email-driven through Outlook and detail oriented

• Pay Rate: $20.00-$24.00 per hour
• Medical, dental, and vision benefits
• 401(k) retirement plan
• Weekly pay with direct deposit or pay card
• Career growth opportunities within a stable company

Join a well-established national distributor specializing in C-Class Maintenance, Repair, Operating, and Production supplies. The company fosters a collaborative and team-oriented work environment, valuing employee growth and stability. You'll be working in a fast-paced, customer-focused setting with supportive leadership and opportunities to expand your skill set.

The Reserves Network, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding opportunities. With extensive industry experience, we are dedicated to helping you achieve your professional goals and shine in your field. The Reserves Network values diversity and encourages applicants from all backgrounds to apply. As an equal-opportunity employer, we foster an environment of respect, integrity, and trust in every aspect of employment.

The base salary range for this position is $20.00-$24.00/hr, excluding benefits, bonuses, or other compensation. Your final salary will depend on your skills, qualifications, experience, location, and internal pay equity. Please note, hiring at the top of the range is uncommon to allow room for future salary growth.

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The Reserves Network is more than a staffing agency—we're a career partner. With a strong reputation for placing top talent across eight key specialties— Industrial & Manufacturing, Office & Professional, Accounting & Finance, Healthcare, Engineering, Executive & Management, Real Estate, and Information Technology—we prioritize your professional growth and job satisfaction. We offer personalized career guidance, access to exclusive job opportunities, and a supportive team dedicated to helping you reach your career goals.

When you join The Reserves Network, you're not just filling a position; you're building a career with a company that values your skills and aspirations.