Child Support Investigator

Child Support Investigator 3

Appointment Type:
Full-Time Permanent (Classified)

FLSA Status:
Non-Exempt (eligible for overtime)

Core Business

Hours:

Monday
- Friday, 8:0 am - 4:30 pm

Bargaining Unit: AFSCME

Probationary Period: 180 Days

Salary:
Negotiable depending on qualifications/experience (Minimum $19.07 an hour)

Clermont County offers a great benefits package to its full-time employees including, but not limited to:

• Paid Holidays - 11 days per year
• Paid Sick Leave - 15 days per year with unlimited carryover of unused days
• Paid Vacation – up to 5 weeks with 15 years of service
• Paid Personal Leave – up to 3 days per year
• Tuition Reimbursement Program
• Student Loan Forgiveness – Public service employees may be eligible for student loan forgiveness through the Public Service Loan Forgiveness (PSLF) Program
• Health, Dental and Vision Insurance (single to family plan options to fit your needs)
• Life Insurance - $25,000 at no cost to employee; option to purchase supplemental coverage for self and spouse/child(ren)
• Long-term Disability – at no cost to employee
• Ohio Public Employee Retirement System
  - Employees contribute 10% of salary and employer contributes 14%. (Employees do not pay federal social security tax from income; all contributions go directly towards OPERS.)
• Supplemental Deferred Compensation Plans – employees may contribute to tax‑deferred supplemental retirement accounts.

• Must have a high school education or equivalent.
• Must be proficient in typing and/or operation of data processing equipment, including stand-alone, surface/tablet, and network terminals.
• Knowledge of investigative methods, practice and procedures; federal and state laws; case preparation techniques; agency policies and procedures; effective oral communication; and, interviewing.
• Ability to comprehend complicated program rules and regulations and take appropriate action; define problems, collect data, establish facts and draw valid conclusions; use proper research methods in gathering data; gather, collate & classify information; calculate fractions, decimals and percentages; handle sensitive inquiries from and contacts with officials and the general public.
• Ability to present testimony in judicial and/or local/state administrative hearings.
• -or education, training and/or experience in an amount equal to the Minimum Qualifications stated above

Collects information and makes determination of necessary actions regarding the establishment and/or enforcement of court orders (e.g., contempt, arrears, emancipations, credits, wage with holdings, over payments, entries, agreed entries, FIDM, liens, drivers’ license suspension, bench warrants, administrative and judicial processes, IRS offset, criminal non-support, and Interstate.) Establishes paternity, support, and medical support orders. Modify support orders. Utilizes location techniques and/or conduct thorough investigations.

Collects evidence and information by interviewing clients and witnesses, request and document types of service, and a variety of other investigative techniques. Conducts case investigations and collateral investigations with various local, state and federal agencies. Investigative work performed at the agency. Completes reports to manage caseload and collection activity. Responds to customer inquiries. Provides necessary consultation with caseworkers, attorneys, other jurisdictions and supervisors.

Uses internal computer systems (CMD/EDMS/OBWP and/or SETS) and system reports to retrieve and research information; and performs data entry to transfer cases within the SETS system. Enter data into CMD for follow up on pending work responsibilities.

Provides assistance, training, development and/or…