Engineer, Network

Come join our amazing team and work remote from home!

What you’ll do:

In partnership with the Team Lead of Network Engineering, manages the daily network operations of the LAN, WAN, and Security environments, while continually providing quality user service throughout the company. Network Services includes:
Network Infrastructure, Network Security and Network Management. Performs all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay range for this position is $85,000.00 to $.

• Network Infrastructure Operations and Maintenance
  • Maintains network services necessary for the daily operation of all affiliate companies
  • Maintains system resources required to support the network infrastructure
  • Ensures that all work being performed on network equipment is executed so that a high level of service is continually provided to internal users
  • Maintains an up-to-date inventory of all network infrastructure systems, software, and appliances
  • In partnership with the Provisioning Engineer, maintains an up-to-date inventory of all data circuits
  • Assists with the supervision of all vendor and contract personnel when working on company network equipment
  • Provisions remote access accounts and provides customer support
  • Provisions corporate Ethernet ports, providing support for customer moves and printer requests, and maintaining documentation
  • Ensures that all work tickets are updated in a timely manner
• Network Infrastructure Planning and Execution
  • Assists in network planning activities including expansion strategies for the network infrastructure, including branch projects
  • Assists in the acquisition and installation of the company’s LANs, WANs and Wireless Access Points, participating in the change control process when necessary
  • Assists with the evaluation of new products
• Network Management
  • Performs analysis and monitoring of network equipment, software and data circuit utilization, monitoring network efficiency and providing resolution to network problems
  • Assists with the design and deployment of fault and performance network management systems, such that they provide the required trouble isolation and identification required for applications
• Network Security
  • Assists with the design and update of workflow and network traffic documentation, assisting with the implementation of network security policies to prevent unauthorized access
  • Executes firewall changes
  • Documents all requests for IT Security Exceptions, executing network changes were indicated
  • Monitors SOC activity, documenting issues based on severity
  • Administers internet filtering software
  • Assists in the implementation of business-to-business VPN tunnels
• Self-Development
  • Keeps current and educated on new network technologies
  • Knowledge and experience in support of Cisco network operations and implementations
  • Network monitoring:
    Solar Winds, sniffing software, or other enterprise network monitoring system
  • Knowledge of IDS/IPS system or software
  • Knowledge of Firewall/Proxy services
  • Microsoft Office Product Suite, Microsoft Project, and Microsoft Visio
  • Business Acumen – Understands business implications of decisions;
    Demonstrates knowledge of market and competition;
    Aligns work with strategic goals
  • Customer Service – Responds promptly to customer needs;
    Solicits customer feedback to improve service;
    Responds to requests for service and assistance;
    Meets commitments;
    Manages difficult or emotional customer situations
  • Ethics – Works with integrity and ethically;
    Upholds organizational values
  • Dependability – takes responsibility for own actions
  • Interpersonal Skills – Listens to others without interrupting;
    Keeps emotions under control;
    Remains open to others' ideas and tries new things;
    Focuses on solving conflict and not blaming
  • Oral Communication – Speaks clearly and persuasively in positive or negative situations;
    Listen and obtain clarification; responds well to questions.
  • Organizational Support – Follows policies and procedures;
    Supports organization's goals and values
  • Planning/Organizing – prioritizes and plans work activities; uses time efficiently
  • Problem Solving – Identifies…