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Senior Escalation & Process Automation Lead

Job in Frankfort, Franklin County, Kentucky, 40601, USA
Listing for: ASM Research, An Accenture Federal Services Company
Full Time position
Listed on 2026-05-04
Job specializations:
  • IT/Tech
    IT Project Manager, IT Consultant
Salary/Wage Range or Industry Benchmark: 79400 - 135000 USD Yearly USD 79400.00 135000.00 YEAR
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, in Frankfort, Kentucky is looking for a Process Improvement & Automation Lead. This role requires leading escalation workflows, coordinating teams during service disruptions, and driving process improvements. Candidates should possess a Bachelor's degree in IT or related fields, with 4–6 years of IT experience, including supervisory roles. A competitive salary range of $79,400 - $135,000 is offered, alongside a commitment to diversity and positive workplace culture.
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Position Requirements
10+ Years work experience
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