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Junior IT Support Analyst — Government IT Help Desk
Job in
Frankfort, Franklin County, Kentucky, 40601, USA
Listed on 2026-05-23
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-05-23
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, is seeking a Customer Service Representative (Junior) in Frankfort, Kentucky. This entry-level role provides first-line technical support for enterprise IT services within a regulated government environment, performing basic troubleshooting and documenting incidents under experienced guidance.
Ideal candidates possess an Associate’s degree in IT or Computer Science, with up to 3 years of related experience, strong problem-solving and communication skills, and the ability to maintain a SECRET security clearance. Competitive compensation ranges from $20.83 to $26.25 per hour.
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