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Hybrid CX Analytics Consultant - Data-Driven Insights

Job in Frankfort, Franklin County, Kentucky, 40601, USA
Listing for: Southwest Airlines
Full Time position
Listed on 2026-07-18
Job specializations:
  • IT/Tech
    Data Analyst, Business Intelligence, Data Science Manager, Data Engineering
Salary/Wage Range or Industry Benchmark: 27552 - 41328 USD Yearly USD 27552.00 41328.00 YEAR
Job Description & How to Apply Below

Southwest Airlines is hiring a CX Intelligence Consultant to leverage tools such as Teradata SQL Assistant, Alteryx, and Tableau to provide analytics to the Customer Experience and Engagement team. The role focuses on extracting, cleaning, and combining data from various sources to create frequent reports, dashboards and presentations that influence strategic decisions.

The position is hybrid, based at the Southwest corporate office in Dallas, TX, requiring on-site work three days per week.

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