Tech Support Analyst | Incident Triage & Systems
Job in
Frankfort, Franklin County, Kentucky, 40601, USA
Listed on 2026-07-18
Listing for:
American Airlines
Full Time
position Listed on 2026-07-18
Job specializations:
-
IT/Tech
Systems Analyst, IT Support, Technical Support, IT Business Analyst
Job Description & How to Apply Below
American Airlines in Frankfort, KY seeks an Analyst to join our IT service team. You will assess and triage incidents, research issues, and resolve technical requests regarding utility software and infrastructure.
The role requires a bachelor’s degree and strong communication to explain technical concepts to non-technical colleagues. You’ll log calls, monitor service levels, and support OpCon scheduling and batch processing.
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