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Senior IT Problem Management Leader
Job in
Frankfort, Franklin County, Kentucky, 40601, USA
Listed on 2026-07-21
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-07-21
Job specializations:
-
IT/Tech
IT Project Manager, IT Support, IT Consultant
Job Description & How to Apply Below
ASM Research is seeking a Problem Management Lead to drive the end-to-end lifecycle of IT problems, from detection through permanent fixes. You will coordinate with incident, change, and service owners to prioritize issues by business impact and risk, and champion data-driven improvements to service stability and user experience.
The role requires 8+ years in IT service management with expertise in problem management, ITIL, and tools, plus a current secret security clearance.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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