Senior CS Systems Analyst: Gainsight & AI Automation
Job in
Frankfort, Franklin County, Kentucky, 40601, USA
Listed on 2026-07-30
Listing for:
UKG (Ultimate Kronos Group)
Full Time
position Listed on 2026-07-30
Job specializations:
-
IT/Tech
AI Business & Operations, Business Systems & Technology Analysis, Business Intelligence
Job Description & How to Apply Below
UKG is seeking a Senior Business Systems Analyst to lead administration, optimization, and architecture of Customer Success platforms, primarily Gainsight and Staircase AI. You will bridge technical execution and business strategy, partnering with CS leadership to translate needs into scalable solutions.
The role emphasizes data, automation, and AI insights to improve product adoption, reduce churn, and drive measurable outcomes. Strong experience in Gainsight and AI-driven CS tools is required.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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