Desktop Support Engineer
Job in
Frankfort, Franklin County, Kentucky, 40601, USA
Listed on 2026-08-09
Listing for:
Harvey Nash
Full Time
position Listed on 2026-08-09
Job specializations:
-
IT/Tech
IT Support, Desktop Support, Systems Administrator, Technical Support
Job Description & How to Apply Below
- Main responsibility is to administer CABINET Desktops, Notebooks, and Mobile Data Terminals (and accompanying equipment).
- Hardware and software support, including specialized law enforcement software and devices.
- Assist with IT equipment in CABINET cruisers.
- Work with vendors for support on workstation issues.
- Coordinate with Tier 1 and 3 personnel on support issues
- Work with the IT Ticket System
- Performs other tasks and duties as assigned or needed by the agency.
- Windows desktop operating systems support client hardware and software, including Office 365 applications
- Ability to work in a team atmosphere
- Ability to create technical documentation
- Provide Tier 2 support to other personnel in the IT Branch
- Ability to receive training and retain new knowledge
- Ability to be professional and courteous
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