Desktop Engineer/Support - Frankfort, KY
Listed on 2026-08-10
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IT/Tech
IT Support, Technical Support, Desktop Support, HelpDesk/Support
We are seeking a skilled Desktop Engineer/Support with hands-on experience in installation, troubleshooting, and repair within Windows-based environments. The ideal candidate will have strong technical expertise,excellent problem-solving skills, and the ability to provide timely support toend users.
Here are some of the specificdetails:
Job Title: Desktop Engineer/Support - Frankfort,KY.
Location: Frankfort, KY.
Duration: Long term indefinite Contract
Status: Onsite
Job Description Hours8 am - 5 pm (the position will have a desk at 1266 Louisville Road, Frankfort). The position requires physical work on equipment in the Frankfort CABINET locations. Travel away from Frankfort will be necessary, and a CABINET IT Pool vehicle will be provided.
Key Responsibilities- Main responsibility is toadminister CABINET Desktops, Notebooks, and Mobile Data Terminals (and accompanying equipment).
- Hardware and software support, including specialized law enforcement software and devices.
- Assist with IT equipment in CABINET cruisers.
- Work with vendors for support on workstation issues.
- Coordinate with Tier 1 and3 personnel on support issues
- Work with the IT Ticket System
- Performs other tasks andduties as assigned or needed by the agency.
- Windows desktop operating systems support client hardware and software, including
Office 365 applications - Troubleshooting skills
- Ability to work in a team atmosphere
- Ability to createtechnical documentation
- Provide Tier2 support to other personnel in the IT Branch
- Ability to receivetraining and retain new knowledge
- Ability to be professional and courteous
Harvey Nash is a national, full-service talent management firmspecializing in technology positions. Our company was founded with a mission toserve as the talent partner of choice for the information technology industry.
Our company vision has led us to incredible growth and success ina relatively short period of time and continues to guide us today. We are committed to operating with the highest possible standards of honesty,integrity, and a passionate commitment to our clients, consultants, and employees.
We are part of Nash Squared Group, a global professional services organization with over forty offices worldwide.
For more information, please visit us at
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