Cybersecurity Specialist

NOTE
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This role offers a hybrid work location schedule in accordance with our state’s telework policy, ideally suited for individuals who can be present on-site weekly.

This position will be assigned to the School Security Services Team to maintain supported security services that our office within KDE provides to the 171 school districts across Kentucky and KDE employees. This role involves direct collaboration and troubleshooting with school district technical staff, vendors, partners, and other KDE technical teams to ensure effective support and service delivery. In addition, this position will assist with creating strategies to maintain our current services and serve as a cybersecurity role for the team.

These services include a large Managed Security Services (MSS) Premises-Based Firewall Solution at each site, a single active directory forest with 180 domains servicing over 750,000 users, multiple Microsoft 365 Online offerings, and many other critical, high visibility identity and security services. This role may require work outside of standard business hours occasionally, to ensure the proper functioning of supported systems and the timely completion of critical deliverables.

These responsibilities will be determined at the discretion of the manager and/or in accordance with the organization's policies.

• Perform firewall management, rule set configuration, validation, and advanced troubleshooting for KDE and all KY K-12 school districts.?
• Provide operational support and management of the KY K-12 Enterprise Active Directory environment in cooperation with Microsoft and other internal teams.?
• Manage and maintain an enterprise remote access VPN solution for all KY K-12 users, including configuration changes, applying updates, and troubleshooting issues.
• Serve as a technical project resource for major security initiatives in KY K-12 school districts.
• Manage statewide DNS infrastructure, including configuration changes and troubleshooting DNS-related issues
• Manage enterprise DDoS mitigation services within a Managed Security Services group.
• Investigate and respond to alerts and incidents using the Microsoft 365 Defender suite.
• Assist with security risk assessments, vulnerability scanning and remediation, audit responses, and open records requests.?
• Provide Q&A and Tier 3 escalation support for KY K-12 school district customers, directly troubleshooting and resolving complex technical issues. Assist or lead technical conversations, troubleshooting sessions, and presentations to these customers.