Probation Services Manager - Intensive

This position description sets out the essential duties and responsibilities of the position, details the knowledge, abilities, skills, licenses, certifications, education, and experience necessary to be successful in the role, and lists the equipment normally operated by, scope of supervision, and usual physical demands on the incumbent.

The Probation Services Manager serves in the Probation Services Department and reports to the Director of Probation Services.

The Probation Services Manager is responsible for creating and developing programming and overseeing the operation of one or more sections involved in program delivery and offender supervision.

The essential duties and responsibilities of the position are as follows:

• Oversees the operation of the various Probation Services Sections by providing daily guidance and direction to the section supervisors.
• Designs, prepares, reviews, and analyzes statistical data and information, monitors and evaluates trends, outcomes, and workloads, and, based on these observations, prepares reports and recommendations to improve the operation of the department and the court.
• Prioritizes, delegates, schedules, and monitors work of direct support staff by providing guidance and training, approving leave requests to ensure adequate staff coverage, completing performance evaluations, and initiating and participating in staff disciplinary hearings.
• Provides occasional hands‑on assistance and works occasional non‑standard and weekend hours as required.
• Travels to other court locations to support the needs of the court, department, and section.
• Collaborates with the department director and other department managers, supervisors, and staff, in developing and documenting department strategies, policies, procedures, standards, and practices.
• Reviews and signs all written work requiring journal entries for appropriateness and timeliness; conducts violation hearings for offenders in and out of custody; investigates allegations and meets with probationers and community or family members to address concerns or complaints.
• Monitors community service program for needed program modification and makes recommendations.
• Assists in the development of operational policies and procedures.
• Responds to emergency situations during off‑hours and may serve as the Director of Probation Services in the director’s absence.
• Manages audits and reporting for grant funded positions.
• Obtain and maintain Practitioner Certification through the Law Enforcement Automated Data System (LEADS).
• Participates in training opportunities, court activities, projects, and committees as requested or required.
• Completes other duties and responsibilities as required and assigned.

• Knowledge of:management principles; counseling; investigations; case management; community resources; administrative functions;
  Ohio Revised Code as it pertains to probation functions; budget management; probation officer functions and responsibilities; court system procedures and processes; criminal justice system; probation policies and procedures, and strategic planning.
• Ability to: apply management principles to practical work situations; work independently; exhibit good organizational skills; physically make an arrest; participate in training to properly utilize a conducted energy weapon (Taser) and pepper spray; participate in a physical examination that includes an agility evaluation.
• Skill in: oral and written communications; operation of a computer; application of job software; maintain records and documentation; evidence-based safety.

All court employees are expected to stay current in their areas of technical expertise; maintain attention to detail; exhibit good organizational skills; work effectively on own initiative and by cooperating with others; engage in active listening; speak and write clearly and concisely; demonstrate good manners, friendly demeanor, and professional behavior; uphold the policies, procedures, and practices of the court; maintain the confidentiality of sensitive and…