Asset Protection Supervisor

Overview

A World-Class Team
BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most. We’re a team built on purpose and opportunity. Join us and be part of something meaningful.

Why You’ll Love Working at BJ’s
At BJ’s Wholesale Club, our team members are at the heart of everything we do. We offer a comprehensive benefits package designed to support your health, well-being and future – both on and off the job. When you grow, we grow. Here’s just some of what you can look forward to:

• Weekly Pay:
  Get paid every week so that you can manage your money on your terms.
• Free BJ’s Memberships:
  Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.*
• Generous Paid Time Off:
  Vacation, personal, sick days, holidays, bereavement, and jury duty leave.*
• Flexible and Affordable
  
  Health Benefits:
  
  Three medical plans, optional dental, vision, Health Savings Account (HSA), and flexible spending options.
• 401(k) Retirement Savings Plan:
  Company match (available to team members 18 and older).*
• Employee Stock Purchase Plan:
  After-tax payroll deductions to purchase shares at a 15% discount.*
• Eligibility requirements vary by position.

Job Summary

Responsible for safety, asset protection, and inventory control. Leads and executes inventory counts, supervises, and directs the work of Team Members in the asset protection and inventory control departments. Creates and maintains a safe club environment through the execution of theft deterrence strategies, member engagement and delivery of our safety standards. Manages physical and systemic processes, reverse logistics processes, and ensures inventory controls and count accuracy in the club.

Monitors and executes all company asset protection programs.

Leadership

• Know their business/business acumen, including current and prior shrink results. Exhibit strategic thinking and sound decision-making through knowledge and utilization of business data.
• Lead through change. Model leadership competencies, build credibility and champion business growth.
• Communicate effectively. Provide the information teams require to be successful.
• Build high performing teams by creating a culture of collaboration. Provide honest and timely direction, follow up and feedback that will drive business results and support team member engagement.
• Deliver results. Execute business expectations within expected time frames by setting clear expectations, utilizing follow up and accountability.

Team Members

• Teach, coach and lead through the club level training process. Support team member engagement within all areas of responsibility to enable the application of policies, procedures, and compliance.
• Drive a culture of development, strategic thinking and acting, ethical decision making and engagement. Lead with the team member and member in mind to address concerns and escalate as appropriate.
• Ensure a safe and positive environment and experience for the team members.
• Embrace inclusion and diversity, collaborating with respect. Acknowledge team member success, work as a team to achieve goals, identify and retain top talent.

Members

• Guarantee service excellence through all points of contact.
• Set service standard expectations for all team members. Provide team support to resolve member concerns.
• Ensure a safe and positive environment and experience for the members.
• Daily commitment to GOLD Member Standards
• • Greet, Anticipate, Appreciate (GAA)
  • Fast, Friendly Full, Fresh, Clean

Club Standards

• Lead teams to deliver GOLD club standards daily.
• • Define and model GOLD – Grand opening look daily
  • All items stocked and promotional plans executed
  • Maintain visible accurate signage
  • Clean and organized, inside and out
  • Perishable areas stocked and rotated with cold chain maintained

Know Your Business

• Acquire a deep knowledge of key metrics and reporting for total club and department performance
• Drive performance and profitability by using reporting to identify trends and opportunities
• Foresee breaks in processes and correct before they impact club…