Return to Vendor Clerk

Job Summary

Responsible for supporting an exceptional member shopping experience by processing and sorting damaged or defective and/or returned merchandise, reducing salvage, obtaining return authorizations from vendors and re‑wrapping sellable merchandise.

• Process and sort damaged, defective, and returned merchandise following appropriate salvage, donation, vendor return, reverse logistics, hazardous waste, and destruction procedures.
• Obtain return authorizations from vendors, process vendor chargebacks, and package and ship merchandise returns based on vendor return policies.
• Maintain accurate stock and inventory status for all damaged, defective, and returned merchandise.
• Assess breakage logs for leaking, spoiled, and broken merchandise and remove such items from inventory.
• Process freezer, dairy, tire, and battery returns and other specified returns.
• Support inventory control count team in executing count processing and review daily return reports and process merchandise recalls.
• Conduct daily club safety walks and report findings to Asset Protection Supervisor.
• Re‑wrap sellable merchandise using appropriate seal and shrink‑wrap packaging guidelines.
• Maintain department organization, cleanliness, and adherence to safety, filing organization, and lock‑up standards.
• Support application and maintenance of club policies, procedures, and compliance.
• Maintain a safe and positive environment for members and team members, uphold inclusion and diversity, and work as a team to achieve goals.
• Adhere to GOLD Member Standards: greet, anticipate, appreciate; maintain rapid, friendly, full, fresh, clean club standards daily.
• Understand how to access and read production and financial performance reporting for the department.
• Perform other duties as assigned, including working in other departments as needed.

• Weekly pay every week.
• Free BJ’s Memberships – complimentary The Club Card Membership and a free supplemental membership for a household member (eligibility varies by position).
• Generous paid time off – vacation, personal, sick days, holidays, bereavement, jury duty leave.
• Flexible and affordable health benefits – choice of three medical plans with optional dental, vision, HSA, and flexible spending account options.
• 401(k) retirement savings plan with company match for team members 18 and older.
• Employee Stock Purchase Plan – purchase BJ’s common stock at a 15% discount using after‑tax payroll deductions.

Most of the time is spent moving about on hard surfaces, frequently requiring bending, climbing, crawling, pulling, reaching, stooping, and climbing ladders or step stools. Frequently requires lifting objects up to 30 pounds, and may require lifting and moving heavy or awkward objects more than 30 pounds with assistance. Uses a pallet jack to pull and push pallets. Exposure to indoor and outdoor temperatures, extreme temperatures in freezers and coolers, and hazardous material is common.

The starting pay for this position is $16.25 per hour. Actual salaries will vary based on location, education, experience, and qualifications.

• Must successfully complete required training and certification processes.
• Effective communication, interpersonal, and computer skills.
• Age 18 or older.