Installation Technician

• Work independently at customers’ homes and businesses
• Install high-speed broadband, Wi-Fi, and voice services
• Install new lines
• Climb ladders and work aloft
• Plug in and activate Wi-Fi networks
• Solve installation and connectivity problems
• Meet customers and deliver best-in-class service
• Complete extensive and ongoing paid training

• Work a flexible schedule, including evenings and weekends
• Possess a valid state driver’s license
• Lift and move up to 60 lbs
• Weigh less than 325 lbs. for ladder safety
• Work in small spaces or aloft up to 28 ft.
• Be available for overtime, emergency callouts and holiday work
• Identify wire and cable colors
• Qualify on pre-employment assessments
• Have a High School Diploma or GED

Demonstrates expertise in installing high-speed broadband, Wi-Fi, and voice services while providing exceptional customer service. Capable of working independently in various environments, including homes and businesses, while adhering to safety and operational standards.

• High-Speed Broadband Installation
• Wi-Fi Network Activation
• Customer Service Excellence
• Valid State Driver’s License
• High School Diploma or GED

• Installation of New Lines
• Troubleshooting Connectivity Issues
• Identifying Wire and Cable Colors
• Lifting and Moving Up to 60 lbs
• Climbing Ladders Up to 28 ft

• Problem Solving
• Flexibility in Schedule

• Broadband Services
• Voice Services
• Wi-Fi Services
• Emergency Callouts
• Overtime Availability