Senior Manager, Learning Experience Architect

• Project management experience preferred.

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of Med Tech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Reports to: Director, Global Sales Content Creation

Location: New Jersey or remote USA (within ~2.5 hour flight of New Jersey)

Travel: Up to 25% domestic and international travel

The newly formed Global Sales Operations & Effectiveness organization is leading the transformation of sales capabilities, positioning BD to become the strongest commercial organization in Med Tech. The Senior Manager, Learning Experience Architect, will work at the intersection of curriculum design, instructional technology, user experience, and strategic planning, creating digital learning environments that enhance learner engagement. This role will be responsible for optimizing technology to ensure field-ready learning experiences adopted in real customer interactions.

It will partner across Sales, HR, Technology, and Regional Enablement teams to ensure learning priorities are aligned to business goals and consistently executed globally. It ensures learning investments are prioritized, simplified, and directly tied to measurable outcomes such as productivity, pipeline progression, and selling effectiveness.

• Define the capability architecture that links commercial competencies, sales methodologies, learning experiences, assessments, and performance outcomes across the seller lifecycle
• Evaluate, recommend, and build engaging learning journeys with learning management systems (LMS), interactive media, AI tools, and other selling skills platforms
• Define and execute the global learning experience design strategy, building cohesive end-to-end learning journeys aligned to BD’s commercial priorities and global sales methodology.
• Establish and govern enterprise learning frameworks, standards, and curriculum architecture to ensure consistency, scalability, and instructional integrity across regions and business units.
• Design and oversee development of high-impact learning experiences (eLearning, instructor-led, blended, in-field enablement) that are practical, role-relevant, and embedded into how sellers operate.
• Integrate sales methodology, commercial process, and enabling technology (e.g., CRM, CPQ, CLM, AI/digital analytics tools) into unified, field-ready learning experiences that drive adoption and behavior change.
• Incorporate innovative modalities (e.g., AI-enabled learning, simulation, interactive experiences) where they enhance engagement, scalability, and effectiveness.

• Define and implement a measurement framework that evaluates learning effectiveness based on behavior change and commercial outcomes (e.g., productivity, funnel progression, adoption, performance).
• Leverage data from CRM, learning systems, and sales performance to assess impact, prioritize investments, and continuously refine learning strategies.
• Continuously assess and optimize the global learning portfolio by eliminating redundant or low-value content, improving usability, and reducing seller friction.
• Drive a culture of accountability by ensuring learning initiatives are directly tied to measurable business outcomes and value realization

• Partner with Sales Leadership, HR, Commercial Technology, and Regional/BU Enablement teams to align on learning priorities and deployment strategies.
• Translate business priorities into practical, field-ready learning solutions aligned to how sellers operate.
• Drive adoption of enterprise learning standards across regions and business units, balancing global consistency with local execution needs.
• Equip frontline leaders and regional teams with tools and reinforcement…