Operations Admin

Duration: 12 months+ Contract with high possibility of extension!!!

Pay rate: $38/hr

Note:

• ONSITE role.

• Bachelor’s degree preferred, or equivalent relevant experience, with 1–3 years of experience or demonstrated knowledge in chargebacks, pricing claims, membership management, contract operations, contracting technologies, automation, analytics, master data management, IT development, or continuous improvement activities.
• Strong technical skills with applications and platforms such as SAP Vistex, JDE, TAHITI, MS Access, SQL Server, Excel, Power BI, Qlik, Python, ERP systems, reporting tools, and analytics solutions.
• Strong analytical and problem-solving skills with the ability to evaluate business drivers, identify root causes, and develop clear, practical solution recommendations.
• Strong communication, customer-centric, organizational, and stakeholder engagement skills with the ability to adapt to business needs while upholding company values.
• Innovative mindset with demonstrated ability to identify continuous improvement opportunities, champion change, support automation, and drive process excellence.
• Ability to plan, organize, prioritize, and manage a variable workload while meeting timelines and delivering accurate results.
• Self-motivated and able to work independently while contributing effectively in a team environment.

• Support all aspects of the distributor chargeback and sales trace process, including submissions, resubmissions, denial dispositions, dispute resolution, chargeback settlements, and customer-related sales tracing errors.
• Analyze and resolve chargeback, price variance, contract membership, and central membership error types in accordance with applicable OLAs, SLAs, policies, procedures, and business guidelines.
• Maintain accurate customer master data, customer cross references, GPO membership records, and central membership alignment to support pricing accuracy and reduce financial risk.
• Perform customer and GPO member management activities, including eligibility auditing, roster additions, changes, deletions, migrations, transitions, and updates based on policy and customer designation.
• Drive automation, process standardization, governance, and best practices across Contract Operations to increase efficiency, consistency, data integrity, and customer experience.
• Leverage tools and systems including SAP Vistex, JDE, TAHITI, MS Access, SQL Server, Excel, Power BI, Qlik, Python, and BOT capabilities to streamline and simplify operations.
• Maintain training materials, desktop procedures, and process documentation to support team effectiveness, knowledge sharing, and operational continuity.
• Communicate effectively with internal and external stakeholders to coordinate dispute information, follow up on open issues, and ensure timely resolution of customer, distributor, and contract discrepancies.

Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally: as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line.

We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with a service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our…