Clinical Specialist RN*- Miami, Florida

Overview

Clinical Specialist
- RN - Miami, Florida
• Full-time

Be part of something bigger! BD is one of the largest global medical technology companies. We advance the world of health by improving medical discovery, diagnostics and the delivery of care. We have over 65,000 employees and a presence in virtually every country to address global health challenges. The Clinical Specialist is a resource for the execution of the Medication Delivery Solutions value-added clinical business strategy.

The role implements clinical programs and initiatives that differentiate the MDS product portfolio based on improved clinical outcomes and process enhancements which may lower cost-in-use. The expertise and credentials of the Clinical Specialist enhance credibility of recommendations to customers and strengthen customer service and support through best-practice education. The Clinical Specialist actively engages in conversion management, product implementation and training of Medication Delivery Solutions products.

The Clinical Specialist reports to a Clinical Manager. This position is Job Group 3.

• Ultrasound-guided vascular access device placement experience required.
• As directed by the Clinical Manager, the Clinical Specialist role will be focused on, but not exclusively limited to, the activities outlined below:
• Performance — Registered Nurse with a bachelor’s degree (BSN preferred).
• Manages their responsibilities within the allotted T&E expense budget.
• Provides updates monthly to the Clinical Manager on regional training activities and support provided in region (CE courses, Assessments, Implementations, Customer Meetings, etc.) per activities delineated in the Individual Impact Goals.
• Facilitates customer training classes in support of conversion or retention for key customers.
• Collaborates with the Regional Team to clinically support customer engagements from pre-sale through post-conversion.
• Develops strong, working relationships with end-users while providing product in-servicing and clinical education.
• Provides routine follow-up support to customers at end-user locations as needed.
• Conducts regional training for contractual nursing support as needed.
• Works with CM and RBM to ensure scheduling and activities maximize ROI.
• Conducts VAM assessments supporting both Vascular Care and Vascular Access sales bags.

• Aids sales personnel by building strong, working relationships with end users during product in-servicing and clinical education programs.
• Works with the Regional Team to ensure the sales and conversion management process is clinically effective throughout the timeline from pre-validation to retention.
• Establishes excellent rapport with TMs across selling bags, RBM and CM. Works collaboratively with the Region.
• Collaborates with the Sales Team in key account management strategy sessions.
• Provides clinical support, training and education for Regional Team members as needed.
• Shares best practices with the Business, Territory Managers, ATMs, Regional Business Managers, Strategic Customer Group, Area VPs, and counterparts to enhance MDS programs and processes.
• Provides training activities that help increase clinical acumen for new hires and tenured Territory Managers.
• Manages the On-call Specialist (OCS) schedule and coordinates team meetings for consistency of messaging.
• Has responsibility for managing the Regional Team of per diem nurses at the account level to ensure high-quality training to customers.
• Trains and mentors contract nursing staff to build clinical acumen and identify high-potential nurses for consideration as Clinical Specialist.
• Works primarily in a geographically defined territory but may assist outside the region based on account clinical needs.

• Registered Nurse with BSN preferred.
• Good relationship development skills.
• Strong communicator with effective verbal and written skills.
• Proven training skills to conduct educational courses.
• Persuasive and credible; able to influence without authority.
• Deals well with ambiguity.
• Strong understanding and knowledge of infusion therapy, vascular access and key disease states served by MDS products.
• Provides sales and…